Organizational Behavior and Leadership: Managing Teams in Practice

<p>Follow Daniel Okafor, newly promoted Regional Sales Manager at the outdoor-gear company Halden Outdoor Gear, as he takes over a demoralized five-person sales team in the wake of a product recall. Across five lessons, Daniel learns to diagnose why each team member has actually disengaged instead of applying one generic fix, matches his leadership style to each person's real readiness rather than his own natural instinct, has a genuinely difficult conversation with a resentful senior rep who is undermining him, and leads the team through a company acquisition and territory restructuring without losing them to disengagement or attrition along the way.</p>

Tools: Motivation Theory, Situational Leadership, Conflict Resolution, Change Management, Difficult Conversations